FAQs

What are your days and hours of operation?

Typically we are in the office Monday to Friday from 9am until 5pm. Tasting and consultations are scheduled based on our availability. Saturday pick-ups are from 10am until 12pm. We are closed on Sundays. 

How far in advance should I place a cake order?

Any special occasion cakes with basic designs should be ordered 2-3 weeks before your occasion.  Please call and check for availability for tiered or custom cakes.

Do I need to make a deposit for my cake?

Yes, you will need 50% deposit at the time of booking and your balance is due 7 days prior to your event. Weddings has different payment schedule so please contact the office to discuss this in detail.

Can I make changes to my birthday cake once the order has been placed?

Changes and cancellations can be made up until 48 hours before the cake is to be picked up for basic cakes. For custom cakes changes can be made 2 weeks prior to your event otherwise there will be a change fee applied.

How far ahead should I make my wedding cake appointment?

We suggest you call to book your appointment 1 week before you would like to come in, and plan to come in about 6-8 months before your occasion.

What do I need to bring with me to my cake consultation?

Occasion date, approximate number of guests, where the party will be held and directions to your venue, and any other ideas or details you would like included in your cake design such as color swatches, invitations, details from your wedding dress, etc.

Is there a fee for a tasting?

Tastings, which include cake samples, are $35 and is non-refundable once you book. 

Do you make “fake” or Styrofoam layers?

Some customers have asked if we could use Styrofoam as opposed to cake to ‘pump up’ the height of their cake. We typically do not do this, just because of the simple fact that the same amount of work, time, and detail is put into your cake whether it is cake or Styrofoam. Please check with our wedding consultant for more info.

Can you send me a brochure or additional photos of cakes you’ve done in the past?

We typically suggest either looking at our website or stopping in to either take a look at our wedding album, and looking at our wedding cake models on display around the gallery. Our wedding gallery is by appointment ONLY so make sure you call the office at 302-721-5798 to schedule the time. 

Do you accept apprentices and interns?

 Yes, however it is a demanding position which requires professionalism and a fair amount of artistic/culinary skills. Therefore, you must submit a resume as well as come in to meet with us personally to fill out a formal application and discuss what you are interested in learning. Baking/Culinary experience is required.

Do you teach decorating or baking classes?

 Yes we do. Please go to our Classes Page for more info.

What’s the best way to contact us?

The fastest and easiest way to contact us is via telephone or by using the forms provided on this site. All messages will be returned within 24 hours.

Do you ship cakes?

Unfortunately we do not ship cakes via postal or courier services.  You can pick-up your cake at our kitchen or we deliver wedding and larger specialty cakes to catering facilities and/ your venue.  Depending on how far your venue is from the bakery, there will be a delivery charge.  Please refer to our pick-up and delivery policy.